| Does it cost anything to use the scheme? |
No, there are absolutely no costs to either the individuals or the school. |
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| Do I need to register my personal details? |
No, schoolfunds does
not require any personal details, logins or passwords. The only thing you
need do is select your school once, then shop as normal using the
schoolfunds website to find the
retailer you require. |
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| Do I need to fill
out my schools details on the retailers website? |
No, everything is
dealt with automatically. Shop as normal on the retailers website. |
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| How do schoolfunds know which school to award points
too? |
When you click on a
link to a company your selected school's unique
identification number (SID) is passed to the retailer and their webpage opens in
a new window. Should the link result in an online sale the retailer advises schoolfunds the
SID, date, time and the value of the order for the points to be awarded
NOTE: Only online purchases that originate from the links on schoolfunds
will receive points as we generate the school identification number. It is
therefore recommended that you make schoolfunds.co.uk your homepage. |
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Does the order need to be completed
online? |
Yes, in order to receive points
for your school your order MUST be placed online having first used the schoolfunds
link to the company.
Companies often display contact telephone numbers, however
if you do not complete your order online and telephone your order, the company
and schoolfunds has no way of knowing your enquiry originated from
the schoolfunds link and no points will be awarded. |
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| When are the Points awarded? |
The reward points are updated every Monday. The suppliers
have different ways of accounting for sales, some advise within hours, some
on despatch of goods and some in batches during the month. The points
calculation is normally on the exVAT amount and does not include the
delivery costs (there are a few exceptions who include points on the full
sale). This is one the disadvantages of having so many different companies to deal with. |
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What happens if I later cancel an order or return items? |
If an order is
cancelled or an item returned, the retailer will advise schoolfunds and the
points value of the items will be deducted from the school's total. It can
be several weeks before the deduction is made. |
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| What is the Annual Prize fund? |
Occasionally, we are unable to track the purchases made with companies and award them to an
individual school. This may be due to no school being selected, bonuses from
suppliers or other reasons beyond our control. So we created the Annual prize fund which accumulates
unallocated points from companies.
At the end of the year the points
will be allocated at random to active schools to boost their
reward total. |
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| How do I find my school? |
Use the "school"
button on the navigation bar at the top of the page to bring up the school
selection pages. The schools are arranged by Region, Local Area Authority
and School Name.
If your school is not listed please email us for it to be
added.
If you have any problems with the selection of your school, please email us and we will send you a quick link to your schools homepage.
We will reply within 24 hours but aim to respond within 2 hours during
normal office hours.
Once a school is selected your computer will remember your
selection using a cookie for future visits.
Also see HELP
Section |
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| How do I check my schools details? |
In the Left-hand menu, select
"Information" and then "School Details" the address, telephone number and
other school details will be displayed. |
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| What rewards can my school have? |
Your school can select almost any
item from any supplier. Once the required points have been collected, the
school emails schoolfunds with the reward request and the reward is supplied
to the school at no cost. |
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| Can you trace an
individual order? |
Schoolfunds are advised by the
retailers of any sales that result from the links on the schoolfunds
website. The information we receive includes the school identification
number, the date, time and the value of the order . We do not receive any
personal details. |
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| What do I do if I feel points are
missing? |
Please email us and supply as
much information as possible about the order. Include the retailer, the
value of the order, the date and if possible the time of the order and
attach any order confirmations you may have received.
We will do our best to resolve the matter by contacting the
retailer and email you with the response. |
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| Why are points not being awarded
for my Tesco grocery orders? |
The Tesco programme awards 500
points for new online grocery shoppers on the first grocery order only.
So if you are a previous online grocery customer, sorry you don't get
points.
Tesco do however award points for their Books, Flowers, Electrical,
Entertainment and Wines sections for every sale. |
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Can any company join schoolfunds? |
Whereas schoolfunds welcomes all
enquiries to join the scheme. We insist that the company has a
safe and secure online ordering facility and the content of their website and any
links are suitable for family viewing. All company websites are individually
vetted and approved by the schoolfunds team before inclusion in the
schoolfunds reward scheme. |
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| Why are there
companies on the schoolfunds website that do not award any points? |
Schoolfunds includes some
companies who are currently not associated with the schoolfunds reward
scheme. This is for user convenience where it is felt that the company has a
product or service that is of significant benefit and will enhance the
online shopping experience of the users. The company
will have been vetted and approved by the schoolfunds team before inclusion
on the schoolfunds website. The company will have a secure online ordering facility and the content of their website and any
links are suitable for family viewing. |
